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Vincent aided partner to reinstate insurance license
State Rep. Jim Vincent contacted state officials to help a business partner regain his insurance license just four months after James Tague was barred from selling insurance for intentionally overcharging clients nearly $15,000.
Tennessee Department of Commerce and Insurance records show that Rep. Vincent met on two occasions in early 2003 with department officials to try to reinstate the Soddy-Daisy agent's license.
Rep. Vincent, R-Soddy-Daisy, said he did not ask state officials to do any special favours for Mr. Tague, with whom he owns real estate. Mr. Tague was once married to Rep. Vincent's sister. In 2002, one real estate deal Rep. Vincent and Mr. Tague made together netted them more than $500,000, according to Hamilton County property records.
"I asked (state officials) to give him an interview, and that is all," Rep. Vincent said last week. "I didn't do anything that I shouldn't have done. He wanted to tell them his story, and that is what he did. I had absolutely nothing to do with him getting his license back."
The state in September 2002 barred Mr. Tague from selling insurance after an audit found he overcharged or sold nonexistent policies totalling $14,950 to 11 Hamilton County businesses over a three-year period, Division of Insurance records show.
Numerous efforts to contact Mr. Tague about this story were unsuccessful.
LICENSE REVOKED, RETURNED
In 2001, Charles Key, owner of Key Bonding Co. in Chattanooga, paid Mr. Tague $1,985 for a business liability insurance policy from State Automobile Mutual Insurance Co., which does not offer business liability insurance, state records show.
Mr. Key, who said he unknowingly went without liability insurance for more than one year, complained to the state. The Division of Insurance launched an investigation that resulted in the audit. Mr. Tague voluntarily surrendered his insurance agent's license on Nov. 28, 2001, while the investigation was continuing, records show. The division formally revoked Mr. Tague's license on Sept. 5, 2002, after Mr. Tague signed a consent order admitting his actions.
Rep. Vincent began the process to regain Mr. Tague's license on Jan. 6, 2003, when he requested a meeting with Brenda Sechler, the director of agent licensing at the department. She held a meeting with Rep. Vincent and Mr. Tague two weeks later, and the license revocation was upheld, records show.
Rep. Vincent requested a second meeting, this time with Department of Commerce and Insurance Commissioner Paula Flowers. The meeting was held on April 16, 2003, in the Legislative Plaza office of state Senate Majority Leader Ward Crutchfield, D-Chattanooga, with Rep. Vincent, but without Mr. Tague.
Sen. Crutchfield said he barely recalls the meeting.
"Jim said (Tague) was kin and that he had made restitution," Sen. Crutchfield said. "I just told the commissioner what Jim said. I don't know anything about him. I never met him."
Sen. Crutchfield said he often sets up meetings between state officials, constituents and other lawmakers.
"I have a lot of friends in Chattanooga, and you try to help them out if you can, but I never got anything out of it," he said.
During a 30-minute meeting, Ms. Flowers said the two lawmakers asked her to relicense Mr. Tague.
"They said that Mr. Tague had made it right, had paid the money back, and that he was having financial difficulties and couldn't pay his child support," Ms. Flowers said.
Ms. Flowers, who has never met Mr. Tague, said the request by Rep. Vincent and Sen. Crutchfield had no bearing on her decision to relicense Mr. Tague.
"(Legislators) bring constituent issues to me all the time, on a daily basis, in every area of regulation that we have in the department, and it doesn't have any bearing," she said.
In an April 17, 2003, memo to Ms. Flowers, Ms. Sechler said the decision three months earlier to deny Mr. Tague's licensing request "was based on Mr. Tague's previous activities as an agent plus information (that) ... complaints were still being filed on Mr. Tague."
Tally Osburn, the manager of Unitrim, an agency where Mr. Tague wrote some policies, "expressed his displeasure (with) the possibility Mr. Tague could again be licensed," Ms. Sechler wrote in an e-mail to Ms. Flowers.
"(Mr. Osburn) did want to go on record that the audit only went back three years and he personally felt there was more," Ms. Sechler wrote in her e-mail.
Commissioner Flowers approved Mr. Tague's relicensing, with quarterly reporting requirements and only after she received assurances that he had made full restitution to his clients, records show. The division reinstated Mr. Tague's license on June 5, 2003.
REPAYMENTS QUESTIONED
Some clients, however, said they still are waiting to get paid.
Maurice Jackson, owner of Jackson's Service Center and Sales on Shallowford Road, said he wasn't reimbursed for $2,452 the state audit showed he overpaid. "I've been trying to get some help on that, and I haven't been successful," Mr. Jackson said. "He had taken my full coverage off one of my wreckers without me knowing it, and I only had liability, and one of them got stolen. I was so upset, I got another insurance company that handles everything."
Ms. Flowers said Mr. Tague reimbursed Tennessee Valley Insurance Services, which "either issued a refund check, or they credited the account of the policyholders for the premiums that were due."
Mr. Tague was an officer with Tennessee Valley Insurance Services when company documents show clients were reimbursed. Rep. Vincent now runs the company.
Paula Wade, a spokeswoman for the insurance department, said Tennessee Valley Insurance Services last week confirmed that the reimbursements were made.
Records the company submitted to the state last week indicate repayments or credits were made to Mr. Jackson and all the other clients. The company provided copies of checks and invoices but did not include canceled checks to prove the money was actually received.
At least one client, who first agreed to let her name be used for this story but then asked that it be withheld while she sought legal advice, insisted her company has not been repaid the $3,053 the audit indicated it had been overcharged.
Ms. Flowers said clients may not have received a refund "because they got a credit on their account."
"They should go back and check their records, but we are in the process of checking these records from the agency," she said.
Mr. Jackson said he never received any money or credit from the company.
"They told me I wasn't overcharged," he said.
Mr. Jackson told his story to insurance investigators on Thursday. After the Times Free Press started making inquiries about Mr. Tague, the division last week reopened the investigation.
Ms. Flowers said she doesn't know why criminal charges weren't pursued against Mr. Tague, whose license was revoked by Ann Pope, who served as insurance commissioner under former Gov. Don Sundquist.
"Commissioner Pope may have made a referral," Ms. Flowers said. "We make referrals all the time. But unless the amount of the fraud is a significant amount, the district attorneys typically say, 'We are not going to pursue that.'"
Hamilton County District Attorney Bill Cox said his office has no record of any referral from the Division of Insurance on the matter.
Mr. Key, whose complaint started the investigation, said his money was paid back, but he remains "displeased."
"He led me to believe I was buying a policy that did not exist," Mr. Key said. "They should have prosecuted him."



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